Customer Care Associate Ii (usa Bluebook) - Waukegan, Il
HD Supply
Waukegan, Illinois, US
About the Role
HD Supply - - Responsibilities: Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.; Performs necessary follow-up to ensure customer service expectations are met.; Researches and suggests alternative products to customers.; Utilizes in-depth product knowledge to answer more specialized product calls.; Resolves customer issues including issuance of credit concessions
Responsibilities
- Responds to customer order and quotation requests
- Performs follow-up to ensure service goals
- Resolves customer issues including credit concessions
Required Skills
customer service
product knowledge
communication
problem resolution
order processing
Keywords
customer care
associate
retail
support
HD Supply
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Job Overview
Date Posted
4 days ago
Location
Waukegan, Illinois, US
Job Type
Full-time
Work Mode
Onsite
Category
Customer support service, Order management, Client support
About the Company
H
HD Supply
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