Assistant Manager
Long John Silver's
Clovis, New Mexico, US
About the Role
Long John Silver's - 1101 Mabry Drive - Responsibilities: Guarantees 100% satisfaction for every LJS guest.; Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied.; Inspires and motivates Crew Members and restaurant management to exceed performance expectations.; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback.; Ensures optimal staffing levels to consistently meet guest service needs.
Required Skills
customer service
team leadership
staffing
VOC feedback
conflict resolution
Keywords
Assistant Manager
restaurant
customer satisfaction
leadership
team management
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