Ambulatory Service Representative, Maternal Fetal Medicine, Per Diem
UMass Memorial Health
Worcester, Massachusetts, US
About the Role
UMass Memorial Health - - Responsibilities: Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures; Confirms and verifies patient demographic and insurance information; May collect co-payments from patients upon arrival; Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information; Assess patients needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area
Responsibilities
- Greet visitors/patients
- Verify demographics and insurance
- Assist with consent/signatures
Qualifications
- Customer service experience
- Knowledge of medical insurance/coordination
- Communication/interpersonal skills
Required Skills
Patient reception
Medical office workflow
Insurance verification
Co-pay collection
Referral to services
Keywords
ambulatory
maternal fetal medicine
per diem
front desk
patient access
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