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Ambulatory Service Representative, Maternal Fetal Medicine, Per Diem

UMass Memorial Health Worcester, Massachusetts, US

About the Role

UMass Memorial Health - - Responsibilities: Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures; Confirms and verifies patient demographic and insurance information; May collect co-payments from patients upon arrival; Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information; Assess patients needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area

Responsibilities

  • Greet visitors/patients
  • Verify demographics and insurance
  • Assist with consent/signatures

Qualifications

  • Customer service experience
  • Knowledge of medical insurance/coordination
  • Communication/interpersonal skills

Required Skills

Patient reception Medical office workflow Insurance verification Co-pay collection Referral to services

Keywords

ambulatory maternal fetal medicine per diem front desk patient access

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