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Patient Services Representative

UPMC Pittsburgh, Pennsylvania, US

About the Role

UPMC - - Responsibilities: Greet patients and verify demographics and insurance; Manage incoming patient calls and messages; Schedule appointments and procedures in a private practice or specialty setting; Perform front-desk duties such as check-in/check-out, insurance verification, co-pay collection, and follow-up scheduling; Collaborate closely with surgery schedulers, clinical staff, and providers to support seamless patient care

Responsibilities

  • Greet patients and verify demographics and insurance
  • Manage incoming patient calls and messages
  • Schedule appointments and procedures

Required Skills

customer service medical office procedures appointment scheduling insurance verification co-pay collection

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