Patient Services Representative
UPMC
Pittsburgh, Pennsylvania, US
About the Role
UPMC - - Responsibilities: Greet patients and verify demographics and insurance; Manage incoming patient calls and messages; Schedule appointments and procedures in a private practice or specialty setting; Perform front-desk duties such as check-in/check-out, insurance verification, co-pay collection, and follow-up scheduling; Collaborate closely with surgery schedulers, clinical staff, and providers to support seamless patient care
Responsibilities
- Greet patients and verify demographics and insurance
- Manage incoming patient calls and messages
- Schedule appointments and procedures
Required Skills
customer service
medical office procedures
appointment scheduling
insurance verification
co-pay collection
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