Ambulatory Service Representative, Primary Care Clinic, Per Diem
UMass Memorial Health
Worcester, Massachusetts, US
About the Role
UMass Memorial Health - - Responsibilities: Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures; Confirms and verifies patient demographic and insurance information; May collect co-payments from patients upon arrival; Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information; Receives and directs phone calls
Responsibilities
- Greet visitors/patients
- Verify patient information
- Answer phone calls
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Prior customer service experience
Required Skills
customer service
patient scheduling
insurance verification
card/phone handling
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