Patient Services Specialist 2
Baylor Scott & White Health
Mckinney, Texas, US
About the Role
Baylor Scott & White Health - - Responsibilities: Assist patients and visitors with check-in/check-out, scheduling, insurance verification, and phone inquiries; Register patients with insurance information; verify demographics and direct to waiting areas; Accept and post payments; generate daily payment reports; verify cash drawer; Respond to routine inquiries and handle patient complaints; Aid in medical records duties including pulling, transporting, and filing records; assist with transfers/referrals
Responsibilities
- Assist patients with check-in/check-out and scheduling
- Verify insurance information and demographic data
- Assist with medical records duties and patient transfers/referrals
Qualifications
- Minimum high school education or equivalent
- Experience with patient registration and insurance verification preferred
- Excellent communication and organizational skills
Required Skills
customer service
insurance verification
data entry
medical records
phone inquiries
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