Registration Specialist
Lehigh Valley Health Network
Dickson City, Pennsylvania, US
About the Role
Lehigh Valley Health Network - 330 Main Street - Responsibilities: Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information.; Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone.; Ensures referring providers' orders are complete and match the appointment scheduled.; Obtains a new order prior to test/treatment if order is incomplete or inaccurate.; Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately.
Responsibilities
- Interview patients to collect demographic/insurance information
- Guides patients through registration process for positive experience
- Ensures orders are complete and match scheduled appointment
Qualifications
- experience in registration
- accuracy with insurance and patient data
- communication skills
Required Skills
customer service
data entry
insurance verification
scanning documents
communication
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