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Registration Specialist

Lehigh Valley Health Network Dickson City, Pennsylvania, US

About the Role

Lehigh Valley Health Network - 330 Main Street - Responsibilities: Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information.; Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone.; Ensures referring providers' orders are complete and match the appointment scheduled.; Obtains a new order prior to test/treatment if order is incomplete or inaccurate.; Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately.

Responsibilities

  • Interview patients to collect demographic/insurance information
  • Guides patients through registration process for positive experience
  • Ensures orders are complete and match scheduled appointment

Qualifications

  • experience in registration
  • accuracy with insurance and patient data
  • communication skills

Required Skills

customer service data entry insurance verification scanning documents communication

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