Airport Customer Service/ramp Supervisor-fwa
Unifi Services
Fort Wayne, Indiana, US
About the Role
Unifi Services - - Responsibilities: Lead a team of agents in customer service duties; Assist passengers with a friendly welcome, through arrival and check-in including support for passengers with special needs; Handle all aspects of ticketing and check-in by operating a computerized system, including boarding, baggage service, reservations and resolving related complaints; Direct passengers through Customs, Immigration, and Quarantine; Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are available for loading and delivery to passengers
Required Skills
customer service
team leadership
ticketing
check-in
boarding
Keywords
airport
supervisor
ramp
customer service
team lead
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