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Warehouse Customer Service Representative

GEODIS Laredo, Texas, US

About the Role

GEODIS - 12135 Sara Road - Responsibilities: Interacts with customers by phone, email, or in person and receives orders or changes in service; Processes and inputs all customer orders and receipts; Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary; Traces orders and notifies customers of activity concerning their merchandise, including shipping and tracing information; Maintains current and accurate procedure book and prepares reports concerning customer services activities

Responsibilities

  • Interacts with customers by phone/email/in person and takes orders
  • Processes and inputs customer orders and receipts
  • Expedites orders and coordinates with transportation departments

Qualifications

  • High school diploma or equivalent
  • Excellent communication skills
  • Experience in customer service or logistics preferred

Required Skills

customer service order processing data entry communication problem solving

Keywords

warehouse customer service logistics order processing shipping

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