Warehouse Customer Service Representative
GEODIS
Laredo, Texas, US
About the Role
GEODIS - 12135 Sara Road - Responsibilities: Interacts with customers by phone, email, or in person and receives orders or changes in service; Processes and inputs all customer orders and receipts; Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary; Traces orders and notifies customers of activity concerning their merchandise, including shipping and tracing information; Maintains current and accurate procedure book and prepares reports concerning customer services activities
Responsibilities
- Interacts with customers by phone/email/in person and takes orders
- Processes and inputs customer orders and receipts
- Expedites orders and coordinates with transportation departments
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Experience in customer service or logistics preferred
Required Skills
customer service
order processing
data entry
communication
problem solving
Keywords
warehouse
customer service
logistics
order processing
shipping
Interested in this role?
Apply now and take the next step in your career.
