Voice Project Manager
About the Role
A company is looking for a Voice Project Manager responsible for supporting, implementing, and maintaining voice solutions for clients. Key Responsibilities Serve as the primary point of contact for customers regarding voice services and support needs Manage customer onboarding, service activation, and ongoing support activities Coordinate with internal teams to troubleshoot and resolve complex problems Required Qualifications 5+ years' experience in voice service delivery Experience in customer support, technical support, or customer-facing roles within telecom or IT Strong understanding of voice services and communication platforms Experience provisioning and supporting hosted PBX services Proven ability to manage multiple priorities in a fast-paced environment
Responsibilities
- Coordinate with internal teams to troubleshoot and resolve complex problems
Qualifications
- 5+ years' experience in voice service delivery
- Experience provisioning and supporting hosted PBX services
- Strong understanding of voice services and communication platforms
Required Skills
Keywords
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