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Veterinary Receptionist

Animal Surgical Center Oceanside, New York, US

About the Role

When you join the Animal Surgical Center in beautiful Oceanside, New York, you are becoming part of a dedicated team committed to exceptional patient care. Our reputation in the community is stellar, proven by our remarkable 5-star Google rating which reflects the deep trust pet owners place in our medical expertise. We believe that when you feel supported, you can focus entirely on providing the highest quality veterinary surgery and medicine. If you are looking for a place where you can immediately step in and do your best work, this opportunity is waiting for you.
Joining our practice means accessing a vast network designed to help all teammates succeed professionally. We ensure you have access to crucial resources, including internal specialty consultations and ongoing educational opportunities that keep your skills sharp. Whether your goal is achieving credentialed technician statuswith support for reimbursement programs availableor advancing into a leadership role within our hospitals, we have structured paths in place to help you achieve these milestones. This focus on individual growth fosters a stable, positive environment where everyone is invested in the success of their colleagues.
Quality medicine starts with ensuring our clinicians and technicians are equipped with the best tools and support. While we focus on exceptional surgical care right here in Oceanside, our affiliation with a larger network means immediate access to advanced protocols and evidence-based practice models. This framework ensures streamlined workflow and effective medical communication, allowing you to focus your energy entirely on diagnostics, treatment, and patient recovery. We prioritize a commitment to continuous improvement, empowering you to consistently deliver advanced veterinary care.
Oceanside, New York, offers the perfect balance of suburban tranquility and convenient access to the vibrancy of New York City. Located on the South Shore of Long Island, you will find yourself close to beautiful beaches, excellent park systems, and a welcoming, family-oriented community. Enjoy the benefits of coastal living, short commutes, and the ability to find all the amenities you need right nearby. This is a highly desirable community for veterinary professionals looking for a stable and engaging home base.

Your Impact as a Receptionist
  • Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
  • Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
  • Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
  • Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
What You'll Bring to the Team
  • A passion for providing excellent customer service and a genuine love for animals.
  • Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work both independently and with direction.
  • Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn .

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 \"Most Loved Workplace,\" ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

#INDSP

Responsibilities

  • Greet clients and answer phones
  • Schedule appointments and manage client communications
  • Coordinate with veterinary team for patient flow

Qualifications

  • High school diploma or equivalent
  • Customer service experience in veterinary or medical setting preferred
  • Strong communication and organizational skills

Benefits

Employee discounts on veterinary care
Access to Teladoc 24/7

Required Skills

customer service phone handling scheduling administrative support organization

Interested in this role?

Apply now and take the next step in your career.

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