Medical Receptionist - Orthopedics
Trinity Health
Springfield, Massachusetts, US
About the Role
Trinity Health - 175 Carew Street - Responsibilities: Greets and communicates with patients via phone or in person; Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting; Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner; Schedules patient appointments based on department protocols in order to maximize provider productivity; Assists internal and external customers with all clerical tasks within the office
Responsibilities
- Greets and communicates with patients via phone or in person
- Answers telephones and routes to staff
- Schedules patient appointments
Qualifications
- Ability to handle multi-line phones
- Experience in medical setting preferred
- Proficient in scheduling software
Required Skills
communication
customer service
administrative support
clerical tasks
scheduling
Keywords
medical receptionist
orthopedics
front desk
clerical
patients
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