Tier 1 Help Desk Technician Hybrid It Support
Virtual Technologies Group
Maumee, Ohio, US
About the Role
A technology services company is seeking a Help Desk Technician - Tier 1 to provide top-notch technical support. The role entails troubleshooting computer-related issues and managing customer tickets primarily over the phone. Ideal candidates will possess strong customer service skills, effective communication abilities, and flexibility in fast-paced environments. The position offers a hybrid working model and includes benefits like healthcare, a 401K match, and a flexible schedule. #J-18808-Ljbffr
Required Skills
customer service
ticketing
troubleshooting
communication
hybrid
Keywords
help desk
tier 1
IT support
hybrid
remote possible
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