Technology Support Manager (itsm & Ai)
UPS
San Diego, California, US
About the Role
A leading logistics firm is seeking a Technology Support Manager in San Diego, CA, to lead and enhance its technical support functions across a vast network. This role oversees Level 1 and Level 2 support teams, ensuring smooth operations and effective resolutions of technical issues. The ideal candidate has a strong technical background, experience in managing support teams, and proficiency with ticketing systems. This is a full-time position with significant responsibilities for driving operational efficiency and enhancing network performance. #J-18808-Ljbffr
Required Skills
technical support
incident management
ticketing systems
team leadership
network performance
Keywords
Technology Support Manager
itsm
Ai
san diego
logistics
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