Team Lead, Petsense
Tractor Supply Co.
Greensboro, North Carolina, US
About the Role
Tractor Supply Co. - - Responsibilities: Assist Store Manager and Assistant Store Manager with operational, sales, and merchandising objectives while providing outstanding customer service; Promote a safe and productive work environment and train Team Members on policies and procedures; Maintain regular attendance and work varied hours, including nights, weekends, and overtime; Execute basic, promotional, and seasonal merchandising activities and perform opening/closing procedures; Resolve customer complaints/issues to ensure a positive customer experience
Responsibilities
- Assist Store Manager and Assistant Store Manager with operational, sales, and merchandising objectives
- Promote a safe and productive work environment and train Team Members on policies and procedures
- Resolve customer complaints/issues to ensure a positive customer experience
Qualifications
- Experience training Team Members on policies and procedures
- Knowledge of merchandising and store operations
- Strong customer service skills
Required Skills
customer service
leadership
training
merchandising
operations
Keywords
team lead
retail
customer service
merchandising
store operations
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