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Support Lead Part Time

Five Below San Rafael, California, US

About the Role

Five Below - 580 Francisco Boulevard West - Responsibilities: Ensures all crew members are Wowing the Customer through personal contact with customers.; Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.; Hhelps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.; Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.; Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.

Responsibilities

  • Oversee daily store operations and staff performance on shift
  • Train crew on customer service processes
  • Ensure fast, friendly checkout experience

Required Skills

customer service training store operations leadership cash handling

Keywords

support lead retail customer service part-time

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Job Overview

Date Posted 6 days ago
Location San Rafael, California, US
Job Type Part-time
Work Mode Onsite
Experience 2-4 years
Category Retail store management support lead, Retail operations on shift leadership, Customer experience service excellence

About the Company

Five Below