Retail Store Area Supervisor-(key Holder) - Full Time
Ocean State Job Lot
Brockton, Massachusetts, US
About the Role
Ocean State Job Lot - 105 Campanelli Industrial Drive - Responsibilities: Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment; Bridge the gap between customers and corporate customer service, ensuring effective resolution; Promote Company-wide customer initiatives (e.g., donations, loyalty programs, promotions); Create effective work schedules for your assigned area; Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns in accordance with Company policies
Responsibilities
- Create and manage work schedules for assigned area
- Address customer service issues and resolve problems
- Coordinate store operations and merchandise movement
Qualifications
- experience cleaning and resolving customer issues
- leadership or supervisory experience
- knowledge of retail operations or inventory management
Required Skills
customer service
team leadership
store operations
inventory management
communication
Keywords
retail
supervisor
customer service
store operations
area management
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