Support Lead Part Time, Cheektowaga Ny
Five Below
Buffalo, New York, US
About the Role
Five Below - 1730 Walden Avenue - Responsibilities: Ensures all crew members are Wowing the Customer through personal contact with customers.; Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.; Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.; Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.; Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
Responsibilities
- Oversee daily store operations
- Train crew on customer service
- Act as Manager on Duty when needed
Qualifications
- Experience supervising retail staff
- Excellent customer service
- Ability to manage cash handling and store opening/closing
Required Skills
customer service
staff supervision
training
cash handling
store operations
Keywords
retail
customer service
management
training
ops
Interested in this role?
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