Support Lead Full Time
Five Below
Hinesville, Georgia, US
About the Role
Five Below - 863 West Oglethorpe Highway - Responsibilities: Ensures all crew members are Wowing the Customer through personal contact with customers.; Trains the crew on the BEST customer service experience; ensuring that each guest has a fast, friendly check out experience.; Hhelps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.; Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.; Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
Responsibilities
- Train crew on customer service
- Oversee daily activities of store associates
- Act as Manager on Duty and manage store operations
Qualifications
- 5 Below job role: customer service leadership
- retail management experience
- store operations
Required Skills
customer service
training
supervising
team leadership
store operations
Keywords
leadership
customer service
retail
training
store operations
Interested in this role?
Apply now and take the next step in your career.