Student Success & Support Advisor

Cengage Group is seeking a Tier 2 Student Advisor to provide personalized and high-quality support in a fast-paced call center environment. This role requires compassion, strong communication skills, and proficiency in managing a high volume of inbound and outbound contacts. Responsibilities include resolving customer concerns with professionalism and ensuring exceptional service delivery. The position offers a compensation range of $19.00 – $22.00 USD based on qualifications and experience. #J-18808-Ljbffr