Store Operations Manager (gm)
Insomnia Cookies
Arlington, Texas, US
About the Role
Insomnia Cookies - 200 East Abram Street - Responsibilities: Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.; Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.; Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.; Manage and audit inventory to maintain proper controls.; Create and drive in-store recognition programs/contests.
Responsibilities
- Hire and develop staff
- Lead service and store cleanliness
- Manage inventory and recognition programs
Qualifications
- Experience in retail or food-service management
- Leadership and coaching skills
- Inventory management
Required Skills
customer service
people management
inventory control
training
coaching
Keywords
Store Operations
Restaurant/retail management
Team leadership
Inventory control
Customer service
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