Assistant Store Manager
O'Reilly Automotive
Washington, Pennsylvania, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and ensuring training up to date; Perform all store opening/closing duties, including day end procedures and securing deposits; Ensure merchandise is invoiced before product leaves the store
Responsibilities
- Lead the store team members to provide customer service
- Assist in setting team member goals and coaching
- Perform store opening/closing and deposits
Qualifications
- Supervise customer service levels
- Coaching/mentoring
- Training up to date
Required Skills
customer service
team leadership
store operations
training
coaching
Keywords
retail
store management
customer service
team leadership
operations
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