Sr. Client Data Contribution Analyst - Contract

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose This position is a primary client liaison of our Client Data Management team within Early Warning Services Customer Implementation & Support organization. Working directly with new or existing clients, the candidate is responsible for initiating and leading client data projects such as contribution, quality, and remediation projects that may be less routine and are moderate/high complexity or key/top‑tier clients. Projects may deal with multiple datasets for all Early Warning products and services. The role also performs monitoring, research, and analysis of client data to ensure the quality of client contributed data necessary to optimize Early Warning model and product performance. Essential Functions Provides training and guidance to Client Data Contribution Analysts; offers oversight, guidance, and assistance related to non‑standard project or data issues; conducts quality peer reviews. Works within the organization to assess operating rules and technical requirements for accuracy, updates, and/or compliance issues. Serves as first‑level escalation resource for Client Data Contribution Analysts. Assists with onboarding, training, and mentoring other CIS resources. Initiates projects with customers to engage necessary resources, defines scope of work, task lists, and project milestone dates and timelines; manages and documents multiple client data projects, cases, and issues simultaneously using the Early Warning CRM tool. Manages projects from beginning to end, playing a key role in discovery, defining scope, reviewing technical requirements and specifications, coding (client/internal), testing, and production implementation. Works with customers for production validation and certification activities; schedules and coordinates implementations to production; resolves issues promptly and effectively. Gathers regular status updates from customers; reports on project health and status to both customers and internal EWS stakeholders and escalates internally and externally as appropriate. Ensures timely execution of projects to meet tasks and milestones. Works with clients to transition from project to business‑as‑usual operations, ensuring quality standards are maintained and sustainable. Collaborates closely with customers, vendors, business analysts, project managers, and development teams to assess data feeds and expectations. Provides consultation and guidance on projects to ensure the quality of client dataset contributions. Assesses impacts of data contribution or quality issues, delivering insights on urgency and remediation steps in collaboration with customers and stakeholders. Ensures adherence to technical requirements and operating rules for contribution and ongoing quality of contributed data, escalating non‑responsive or non‑compliant issues as necessary. Coordinates and tests new data transmissions, data mapping, sample files, and code changes/developments related to client data contribution in collaboration with clients and EWS resources. Troubleshoots issues with client or Early Warning IT partners and makes necessary code or configuration changes to meet quality standards. Manages transition of data quality to data remediation projects. Performs acceptance testing, validation, certification, and quality assurance for customer data contribution projects. Initiates audits on client data, analyzes results, and takes action by collaborating with clients to facilitate solutions for production or testing issues. Researches root causes of problems with contributed data and leads efforts to remediate the issue with the contributor. Conducts assessments of data quality and integrity, requiring research and analysis and working with clients to understand contribution practices and recommending remediation or improvement. Recommends policy, procedure, and process changes to better serve clients and improve efficiencies. Assists with development and improvement of internal processes related to customer data contribution and dimensions of data quality (timeliness, accuracy, completeness, etc.). Ensures compliance with all security policies and procedures to maintain the highest level of system and data confidentiality, integrity, and availability. Provides input to improve efficiencies with automated methods or tools for customer support, research, and analytics. Supports the company's commitment to protect the integrity and confidentiality of systems and data. Follows instructions and performs additional duties as assigned by the manager. Minimum Qualifications Education or experience equivalent to a Bachelor's Degree in Business Administration, Operations Management, or a related field. A minimum of 4 years of experience in a data analytics, data quality, or data management role (or related experience) is required. Experience with Early Warning products, services, and regulatory requirements (or equivalent exposure) is necessary, preferably from a prior role at Early Warning or a financial services employer with industry products, services, and regulatory requirements. Experience in a client‑facing or project management role with excellent written, oral, and presentation skills to conduct client meetings effectively. Strong organizational skills with the ability to manage multiple projects and concurrent deliverables while keeping partners on task for timely and successful execution and implementation. Ability to aggregate data and make informed decisions. Strong analytic and problem‑solving skills; motivated self‑learner. Adaptability: able to prioritize and work with a sense of urgency. Ability to translate complex technical jargon into business language that can be easily consumed by all key stakeholders. Strong PC skills: Word, Excel, PowerPoint, Outlook. Successful completion of background and drug screen is required. Preferred Qualifications Experience with data analysis and visualization tools such as Tableau Prep, SAS, R, or Python and/or other programming languages. Experience or certification in data management platforms such as Talend or Informatica (Enterprise Data Catalog, Axon, and Data quality). Strong knowledge of the dimensions associated with data quality (timeliness, accuracy, completeness, etc.). Pay and Benefits Phoenix, AZ / Chicago, IL / Washington, DC: $84,000 – $105,000 per year New York, NY / SanFrancisco, CA: $101,000 – $126,000 per year Additional eligibility for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of the actual compensation that may be earned; it is not a promise of any specific pay for any specific candidate. The business actively supports wage equity and ensures that pay decisions are not based on gender, race, national origin, or any other protected class. Employee must be able to perform essential functions and physical requirements of the position with or without reasonable accommodation. Physical requirements: Work in a normal office environment; primarily sedentary with frequent computer use; occasional standing, walking, kneeling, and reaching; light lifting up to 10 pounds occasionally. Equal Employment Opportunity Statement Early Warning Services, LLC considers for employment, hires, retains, and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law. The company also prohibits discrimination on other bases such as medical condition, marital status, or any factor that is irrelevant to job performance. Early Warning Services LLC is a proud participant in E‑Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify employment eligibility of all new hires through E‑Verify. Early Warning Services LLC is an equal‑employment‑opportunity employer and provides reasonable accommodations for all legitimate requests for accommodation. #J-18808-Ljbffr