Showroom Customer Service Representative
HireTalent
Corona, California, US
About the Role
HireTalent - - Responsibilities: Enter customer orders accurately and completely; Validate pricing, product selection, shipping details, and required dates prior to order release; Respond to Zendesk tickets within 4 business hours and manage inquiries through resolution; Communicate proactively with customers regarding order status, backorders, changes, or required clarifications; Collaborate with internal teams to resolve issues
Responsibilities
- Enter customer orders accurately
- Respond to Zendesk tickets within 4 business hours
- Collaborate with internal teams to resolve issues
Qualifications
- High school diploma or equivalent
- customer service experience preferred
- بنی
Required Skills
customer service
order processing
communication
problem solving
Zendesk
Keywords
Showroom
Customer Service
Order Management
Zendesk
Retail
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