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Showroom Customer Service Representative

HireTalent Corona, California, US

About the Role

HireTalent - - Responsibilities: Enter customer orders accurately and completely; Validate pricing, product selection, shipping details, and required dates prior to order release; Respond to Zendesk tickets within 4 business hours and manage inquiries through resolution; Communicate proactively with customers regarding order status, backorders, changes, or required clarifications; Collaborate with internal teams to resolve issues

Responsibilities

  • Enter customer orders accurately
  • Respond to Zendesk tickets within 4 business hours
  • Collaborate with internal teams to resolve issues

Qualifications

  • High school diploma or equivalent
  • customer service experience preferred
  • بنی

Required Skills

customer service order processing communication problem solving Zendesk

Keywords

Showroom Customer Service Order Management Zendesk Retail

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