Shift Manager
Taco Bell
Normal, Illinois, US
About the Role
Taco Bell - 1527 East College Avenue - Responsibilities: Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs; Oversee Team Members' completion of Shift Excellence tasks; Ensure food safety, quality, and accuracy of orders; Resolve customer complaints quickly, maintaining positive customer relations; Provide regular feedback to the GM on Team Member performance
Responsibilities
- Oversee Team Members' completion of Shift Excellence tasks
- Resolve customer complaints and maintain positive relations
- Provide regular feedback to GM on Team Member performance
Qualifications
- High school diploma or equivalent (assumed)
- Experience in retail/food service management preferred
- Food safety knowledge
Required Skills
customer service
staff supervision
food safety
quality control
problem solving
Interested in this role?
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