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Shift Manager

Taco Bell Normal, Illinois, US

About the Role

Taco Bell - 1527 East College Avenue - Responsibilities: Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs; Oversee Team Members' completion of Shift Excellence tasks; Ensure food safety, quality, and accuracy of orders; Resolve customer complaints quickly, maintaining positive customer relations; Provide regular feedback to the GM on Team Member performance

Responsibilities

  • Oversee Team Members' completion of Shift Excellence tasks
  • Resolve customer complaints and maintain positive relations
  • Provide regular feedback to GM on Team Member performance

Qualifications

  • High school diploma or equivalent (assumed)
  • Experience in retail/food service management preferred
  • Food safety knowledge

Required Skills

customer service staff supervision food safety quality control problem solving

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