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Shift Leaders

Dunkin' Donuts Owego, New York, US

About the Role

Dunkin' Donuts - 135 Park Street - Responsibilities: Coach Crew Members throughout each shift to meet Dunkin Donuts' operational standards and deliver a great guest experience; Communicate goals, provide feedback, and hold team members accountable for performance during shift; Monitor team performance to ensure quality, service, and cleanliness standards are met; Ensure completion of all required training including ServSafe certification; Assist in controlling labor costs, food costs, and cash handling during shift

Responsibilities

  • Coach crew members during shift
  • Monitor team performance and ensure standards
  • Assist in controlling labor costs and cash handling

Qualifications

  • ServSafe certification
  • Experience leading teams
  • Communication skills

Required Skills

team leadership customer service training operations cash handling

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