Shift Leaders
Dunkin' Donuts
Owego, New York, US
About the Role
Dunkin' Donuts - 135 Park Street - Responsibilities: Coach Crew Members throughout each shift to meet Dunkin Donuts' operational standards and deliver a great guest experience; Communicate goals, provide feedback, and hold team members accountable for performance during shift; Monitor team performance to ensure quality, service, and cleanliness standards are met; Ensure completion of all required training including ServSafe certification; Assist in controlling labor costs, food costs, and cash handling during shift
Responsibilities
- Coach crew members during shift
- Monitor team performance and ensure standards
- Assist in controlling labor costs and cash handling
Qualifications
- ServSafe certification
- Experience leading teams
- Communication skills
Required Skills
team leadership
customer service
training
operations
cash handling
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