Shift Leader
Dunkin' Donuts
Mokena, Illinois, US
About the Role
Dunkin' Donuts - 18700 Wolf Road - Responsibilities: Coach Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience; Communicate shift priorities, goals and results with team members; Support the training of crew members as requested; Create and maintain a guest first culture in the restaurant; Resolve guest issues
Responsibilities
- Coach crew members to execute standards
- Communicate shift priorities and goals
- Resolve guest issues
Qualifications
- Experience supervising a fast-paced team
- Customer service aptitude
- Restaurant or retail leadership preferred
Required Skills
Team leadership
Coaching
Guest service
Operational standards
Communication
Interested in this role?
Apply now and take the next step in your career.