Shift Leader (pm Shift)
Insomnia Cookies
Chicago, Illinois, US
About the Role
Insomnia Cookies - 1335 West Taylor Street - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Responsibilities
- Lead a bakery shift and supervise team behaviors
Required Skills
customer service
team leadership
food safety
training
operations
Keywords
shift lead
bakery
food service
team supervision
customer experience
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