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Shift Leader (pm Shift)

Insomnia Cookies Chicago, Illinois, US

About the Role

Insomnia Cookies - 1335 West Taylor Street - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

Responsibilities

  • Lead a bakery shift and supervise team behaviors

Required Skills

customer service team leadership food safety training operations

Keywords

shift lead bakery food service team supervision customer experience

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