Shift Leader
Insomnia Cookies
Dover, Delaware, US
About the Role
Insomnia Cookies - 1265 North Dupont Highway - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Responsibilities
- Lead daily bakery operations during shift
- Supervise team and ensure adherence to standards
- Assist in training and coaching team members
Qualifications
- 2+ years of supervisory experience in food service or retail
- Excellent customer service and communication skills
- Food handling/safety knowledge
Required Skills
customer service
team supervision
training
food safety
operations
Keywords
shift leader
bakery
customer service
team supervision
food safety
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