Shift Leader
Dunkin' Donuts
Wickliffe, Ohio, US
About the Role
Dunkin' Donuts - 2801 Bishop Road - Responsibilities: Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; Communicate job expectations; plan, monitor, enforce policies and procedures; Achieve results by implementing production, productivity, quality, and guest service satisfaction; Resolving problems; identifying trends; implementing change; minimizing waste; Delight our guests by providing a 5 Star Guest experience
Required Skills
communication
training
coaching
problem solving
guest service
Keywords
shift leadership
team management
customer service
ops execution
waste reduction
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