Shift Leader
Dunkin' Donuts
Cromwell, Connecticut, US
About the Role
Dunkin' Donuts - 1 Kirby Road - Responsibilities: Coach Crew Members throughout their shift to execute operational Brand standards and deliver guest experience; Communicate shift priorities, goals and results with team members; Support the training of crew members as requested; Provide coaching and feedback to crew members; Drive sales goals and results; ensure brand standards and marketing initiatives are executed
Responsibilities
- Coach crew members during shift
- Communicate shift priorities and results
- Support training of crew members
Qualifications
- Experience coaching or supervising in a fast-paced service environment
- Ability to train others
- Understanding of brand standards and guest experience
Required Skills
coaching
training
communication
goal-driven
brand standards
Keywords
leadership
shift supervisor
restaurant management
customer service
Dunkin
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