Shift Lead - Washington Square
Peet's Coffee
Petaluma, California, US
About the Role
Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability; Embrace learning and change by actively developing skills and adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly
Responsibilities
- Lead shifts and ensure smooth day-to-day operations
- Model engagement and high product quality
- Open/close routines and cash handling
Qualifications
- Experience leading shifts in a fast-paced environment
- Strong customer service and communication skills
- Cash handling and inventory experience
Benefits
Employee discount
Career growth opportunities
Required Skills
Leadership
customer service
operations management
cash handling
team collaboration
Keywords
leadership
shift management
retail operations
customer service
team leadership
Interested in this role?
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