Shift Lead - Tyson's Corner
Peet's Coffee
Vienna, Virginia, US
About the Role
Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts; Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly
Responsibilities
- Lead shifts and ensure smooth day-to-day operations
- Model engagement and deliver high-quality product/service
- Collaborate and uphold accountability and reliability
Qualifications
- Experience in fast-paced retail/food service
- Strong leadership and communication skills
- Cash handling or POS experience
Required Skills
customer service
team leadership
operations management
cash handling
inventory
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