Shift Lead (pm Shift)
Insomnia Cookies
Baton Rouge, Louisiana, US
About the Role
Insomnia Cookies - 128 West Chimes Street - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Responsibilities
- Lead shift operations
- Manage team during shift
- Maintain food safety and cleanliness
Qualifications
- high school diploma or equivalent
- customer service experience
- food handling training preferred
Required Skills
customer service
team leadership
training and coaching
food safety
operations management
Keywords
restaurant
shiftlead
insomniacookies
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