Shift Leader
Insomnia Cookies
Pittsburgh, Pennsylvania, US
About the Role
Insomnia Cookies - 115 Meyran Avenue - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Responsibilities
- Provide customer service and maintain operations during shift
- Supervise and support Cookie Crew during shift
- Ensure safe food handling and clean environment
Qualifications
- experience in food service
- leadership or supervisory experience
- customer service
Required Skills
customer service
team leadership
food safety
operations management
Keywords
shift lead
customer service
food service
team supervision
bakery operations
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