Shift Lead
Insomnia Cookies
Memphis, Tennessee, US
About the Role
Insomnia Cookies - 545 South Highland Street - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Responsibilities
- Lead daily bakery operations during shift
- Coordinate team tasks and training
- Ensure safety and quality standards
Qualifications
- experience in retail/bakery operations
- ability to supervise a small team
- food safety knowledge
Required Skills
customer service
team leadership
food safety
inventory/production monitoring
training
Keywords
shift lead
bakery
food service
customer service
team supervision
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