Shift Lead
Insomnia Cookies
Champaign, Illinois, US
About the Role
Insomnia Cookies - 502 East John Street - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices; Manage cash handling and deposits
Responsibilities
- Lead daily operations during shift
- Mentor and train team members
- Maintain safety and cleanliness
Qualifications
- Experience in food service or bakery environment
- Strong customer service skills
- Cash handling and basic financial tasks
Required Skills
customer service
food safety
leadership
cash handling
team training
Keywords
shift lead
bakery
customer service
food safety
team leadership
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