Senior Customer Assistance Representative-full Time Folsom
Enterprise
Sacramento, California, US
About the Role
Enterprise - 340 Plaza Drive - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Provide directions and general assistance
Responsibilities
- Take incoming calls and manage callbacks
- Provide high level customer service
- Meet and greet customers
Required Skills
customer service
inbound/outbound calls
reservation and rate quotes
problem resolution
communication
Keywords
customer service
call center
reservation
b2c
rental
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Job Overview
Date Posted
4 days ago
Location
Sacramento, California, US
Job Type
Full-time
Work Mode
Onsite
Category
Customer service and support, Call center, Retail trade service
About the Company
E
Enterprise
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