Salon Customer Experience Specialist - Lehigh Valley Mall
J. C. Penney
Whitehall, Pennsylvania, US
About the Role
J. C. Penney - - Responsibilities: Greets every guest with warmth and professionalism; Manages front desk operations including scheduling and check-in/out; Recommends and upsells retail products to guests; Resolves guest questions and concerns with courteous service; Collaborates with stylists and managers to meet salon goals
Responsibilities
- Greets guests
- Manages front desk operations
- Collaborates with stylists and managers to meet salon goals
Required Skills
customer service
retail upselling
front desk management
conflict resolution
collaboration
Keywords
salon
guest experience
front desk
retail
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