Salon Customer Experience Specialist - Stonebriar Mall
J. C. Penney
Frisco, Texas, US
About the Role
J. C. Penney - - Responsibilities: Greet guests and deliver a welcoming experience; Manage front desk operations including scheduling and check-in/check-out; Educate guests on products and upsell retail; Assist with in-salon promotions, product launches, and restocking; Collaborate with stylists and management to meet salon goals
Responsibilities
- Greet guests and deliver a welcoming experience
- Manage front desk operations including scheduling and check-in/check-out
- Educate guests on products and upsell retail
Qualifications
- High school diploma or equivalent (if stated)
- Experience in customer service or retail preferred
- Strong communication skills
Required Skills
customer service
upselling
retail product knowledge
front desk operations
team collaboration
Keywords
salon
customer experience
retail
front desk
greeting
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