Sales Lead - Soma
Soma Intimates
Wrentham, Massachusetts, US
About the Role
Soma Intimates - 1 Premium Outlets Boulevard - Responsibilities: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.; Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.; Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.; Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.; Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
Responsibilities
- Promotes customer service and guides sales team
- Manages cash handling and store operations
- Monitors and motivates sales associates
Qualifications
- Experience in retail sales
- Ability to manage cash handling and payroll docs
- Leadership or supervisory experience
Required Skills
customer service
cash handling
team leadership
visual merchandising
store operations
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