Sales Lead - Soma
Soma Intimates
Roseville, California, US
About the Role
Soma Intimates - 1013 Galleria Boulevard - Responsibilities: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.; Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.; Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.; Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.; Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
Responsibilities
- Promotes customer service by ensuring associates are greeting and assisting customers
- Monitors associate sales activities and productivity
- Maintains knowledge of current sales and promotions
Qualifications
- customer service
- cash handling
- merchandise handling
Required Skills
customer service
sales leadership
training
merchandising
operations
Keywords
sales lead
retail
customer service
team leadership
inventory
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