Sales Lead - Soma

Soma Intimates - - Responsibilities: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.; Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.; Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers; Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.; Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.; Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.