Sales Lead - Soma
Soma Intimates
Cranston, Rhode Island, US
About the Role
Soma Intimates - 16 Hillside Road - Responsibilities: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.; Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.; Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.; Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.; Builds and maintains a solid customer following through clienteling and wardrobing.
Responsibilities
- Promotes customer service by greeting and assisting customers
- Monitors associate sales activities and productivity
- Prepares weekly schedules
Qualifications
- Experience in retail sales leadership
- Knowledge of cashiering and POS systems
- Strong communication and coaching skills
Required Skills
customer service
sales leadership
merchandise knowledge
team training
Keywords
retail
sales
leadership
customer service
cash handling
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