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Sales Lead - Soma

Soma Intimates Cranston, Rhode Island, US

About the Role

Soma Intimates - 16 Hillside Road - Responsibilities: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.; Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.; Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.; Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.; Builds and maintains a solid customer following through clienteling and wardrobing.

Responsibilities

  • Promotes customer service by greeting and assisting customers
  • Monitors associate sales activities and productivity
  • Prepares weekly schedules

Qualifications

  • Experience in retail sales leadership
  • Knowledge of cashiering and POS systems
  • Strong communication and coaching skills

Required Skills

customer service sales leadership merchandise knowledge team training

Keywords

retail sales leadership customer service cash handling

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