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Sales Floor Supervisor - West Acres S/c

J. C. Penney Fargo, North Dakota, US

About the Role

J. C. Penney - - Responsibilities: Directs customer service and sales activities in store; resolves customer issues and concerns.; Manages merchandise standards through Put to Fixture, SET, and Visual process execution.; Oversees Ship from Store, Buy Online Pick Up In Store and Curbside Pickup processes within prescribed time periods.; Trains, mentors and coaches all .; Drives profitable sales growth in specialty businesses by engaging associates and identifying sell-through opportunities.

Responsibilities

  • Directs customer service and sales activities in store; resolves customer issues and concerns.
  • Oversees Ship from Store, Buy Online Pick Up In Store and Curbside Pickup processes.

Qualifications

  • Experience leading a sales team in a retail environment.
  • Strong customer service and problem-solving skills.
  • Familiarity with store operations and visual merchandising processes.

Required Skills

customer service sales leadership merchandising retail operations training

Keywords

retail sales supervisor customer service store operations

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