Sales Floor Supervisor - Tucson Spectrum
J. C. Penney
Tucson, Arizona, US
About the Role
J. C. Penney - - Responsibilities: Directs Customer Service and sales activities in store; resolves customer issues and concerns; Manages merchandise standards through Put to Fixture, SET, and Visual process execution; Trains, mentors and coaches all and oversees Omnichannel processes; Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates; Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent
Responsibilities
- Directs customer service and sales activities
- Resolves customer issues and concerns
- Trains and coaches store associates
Qualifications
- Experience in retail management
- Leadership/people management
- Knowledge of omnichannel processes
Required Skills
customer service
sales leadership
merchandise standards
training and coaching
omnichannel processes
Keywords
retail
store manager
sales supervisor
jewelry
customer experience
Interested in this role?
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