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Sales Floor Supervisor - Haywood Mall

J. C. Penney Greenville, South Carolina, US

About the Role

J. C. Penney - - Responsibilities: Directs Customer Service and sales activities in store; resolves customer issues and concerns.; Manages merchandise standards through Put to Fixture, SET, and Visual process execution.; Trains, mentors and coaches all .; Oversees Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods.; Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates.

Responsibilities

  • Directs customer service and sales activities in store
  • Trains, mentors and coaches staff
  • Drives profitable sales growth in key product categories

Qualifications

  • Experience in retail supervisory roles
  • Strong leadership and coaching skills
  • Knowledge of in-store pickup and curbside processes

Required Skills

customer service leadership retail sales merchandising visual standards

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