Sales Floor Supervisor - Christiana Mall
J. C. Penney
Newark, Delaware, US
About the Role
J. C. Penney - - Responsibilities: Directs Customer Service and sales activities in store; resolves customer issues and concerns.; Models and holds team accountable for outstanding customer service.; Manages merchandise standards through Put to Fixture, SET, and Visual process execution.; Trains, mentors and coaches all associates; manages Omnichannel order processes.; Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates.
Responsibilities
- Directs customer service and sales activities in store
- Trains and coaches associates
- Drives profitable sales growth in specific product areas
Qualifications
- Experience in retail supervisory role
- Strong customer service skills
- Leadership and coaching abilities
Required Skills
customer service
sales leadership
inventory/merchandising
training
Omnichannel processes
Keywords
Retail
Sales Floor
Store Management
Customer Service
Merchandising
Interested in this role?
Apply now and take the next step in your career.