Retail Store Manager
T-Mobile
San Leandro, California, US
About the Role
T-Mobile - - Responsibilities: Lead employee development and coaching to improve customer interactions and ensure timely completion of training programs; Resolve customer issues to enhance the customer experience and align with brand expectations; Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to drive store success; Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives; Also responsible for other duties/projects as assigned by business management as needed
Responsibilities
- Lead employee development and coaching to improve customer interactions
- Resolve customer issues to enhance the customer experience
- Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention
Qualifications
- Bachelor's degree preferred
- Retail management experience
- Strong customer service skills
Required Skills
customer service
leadership
coaching
store operations
loss prevention
Keywords
retail
store management
customer experience
leadership
operations
Interested in this role?
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