Retail Store Area Supervisor -(key Holder) - Full Time
Ocean State Job Lot
Auburn, Massachusetts, US
About the Role
Ocean State Job Lot - 416 Southbridge Street - Responsibilities: Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model.; Bridge the gap between customers and corporate customer service, ensuring effective resolution for all.; Promote Company-wide customer initiatives (e.g., donations, loyalty programs, promotions).; Create effective work schedules for your assigned area.; Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment.
Responsibilities
- Provide guidance and support to your team to ensure task completion
- Create effective work schedules for your assigned area
- Bridge the gap between customers and corporate customer service
Qualifications
- high school or equivalent preferred
- retail supervisory experience preferred
- excellent communication skills
Benefits
Employee discounts
Career growth opportunities
Required Skills
customer service
team leadership
scheduling
problem solving
communication
Keywords
retail
store supervisor
customer service
team lead
key holder
Interested in this role?
Apply now and take the next step in your career.